Terms of Service

Terms of Service

Effective Date: 24 January 2025

Welcome to Eloria! By accessing or using our website (eloria.in), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General Information

Eloria is an eCommerce store specializing in high-quality imitation jewelry, including earrings.

2. Pricing and Taxes

  • All product prices listed on eloria.in are exclusive of applicable taxes.
  • Taxes will be calculated and added at the payment page before completing your purchase.
  • We reserve the right to change prices at any time without prior notice.

3. Shipping Policy

  • Shipping Location: Currently, we only ship within India.
  • Shipping Charges:
    • ₹60 is charged for orders below ₹499.
    • Free shipping is offered on orders above ₹499.
  • Delivery Time: Orders are typically delivered within 3 to 15 business days, depending on your location.

4. Returns and Refunds

  • Returns are only accepted in cases where the product is received in a damaged condition.
  • To request a return, please contact us at info@eloria.in within 7 days of receiving the damaged item.
  • The product must be returned in its original packaging for the return to be processed.

5. User Responsibilities

  • You are responsible for providing accurate and complete information during the checkout process.
  • You agree not to use our website for any unlawful or fraudulent activity.

6. Payment Policy

  • All payments are securely processed through Razorpay.
  • By completing a transaction, you agree to abide by Razorpay’s terms and conditions.

7. Intellectual Property

All content on eloria.in, including logos, images, and text, is the property of Eloria and is protected under applicable copyright laws. Unauthorized use of our intellectual property is strictly prohibited.

8. Limitation of Liability

Eloria is not liable for any delays or issues arising due to factors beyond our control, including courier delays or natural disasters.

9. Dispute Resolution

In the event of a dispute, all efforts will be made to resolve it amicably. If resolution cannot be reached, disputes will be subject to arbitration under the jurisdiction of [City/Country].

10. Modifications to the Terms of Service

Eloria reserves the right to update or modify these Terms of Service at any time without prior notice. Updates will be reflected on this page, and continued use of the website indicates your acceptance of the changes.

11. Contact Information

For any questions or concerns, please contact us at:

Let me know if you need any adjustments or additional clauses!